The Assistant Privacy Commissioner has rejected a complaint by insureds who alleged that their accident benefits had been terminated because of their refusal to attend an “independent medical examination” (“IME”) which had been scheduled by the insurer.
The Assistant Commissioner found that the insurer’s request for the IME was reasonable and that under the terms of the auto policy, the complainants had consented to the insurer having the right to conduct such an examination.
Case Summary #320 can be viewed here.